In regard to losses due to hail, which statement is true?

In the case of losses due to hail, it is essential that claims are reported promptly within the specified timeframe. Timely reporting allows the insurance company to assess and investigate the claim efficiently. It ensures that insurers have the most accurate and relevant information available, which can be critical for a proper evaluation of the loss. Delaying the report may hinder the insurer's ability to process the claim effectively and may even lead to complications or potential denial of the claim if it exceeds the reporting window outlined in the policy.

The other statements do not reflect the standard procedures in the insurance claims process related to hail damage. The insurer is usually proactive but does not solely initiate the claims process; any verification of loss information would typically involve both parties; and claims reporting is typically not restricted to non-business days but needs to be done as soon as possible based on the policy requirements.